Terms
of Engagement
Back of Beyond Mountain Biking NZ (“Back
of Beyond”) requires that each of our customers reads
and agrees with our terms and conditions before any bookings
are made.
To book the Rough it in Luxury or High Country
Experience Tours we require a non-refundable 10% deposit.
On receipt of your deposit a place will be reserved on your
specified tour. The balance must be paid no less than 30 days
before the tour begins. Back of Beyond reserves the right
to resell a tour space without notice if the final payment
has not been made by the due date. Cancellations 14-30 days
prior to departure will have 75% of the trip cost refunded.
No refund will be offered if notification of cancellation
is given less than 14 days before departure.
Back of Beyond reserves the right to alter
or cancel any tour at any time at its discretion for any reason.
Including insufficient bookings, adverse weather, navigational
difficulties, or safety conditions. If trips are cancelled
before the departure date, you will be given the option of
a full refund or the rescheduling of your tour. There will
be no refunds if trips have already departed. We strongly
recommend that your personal travel insurance includes: trip
cancellations, emergency evacuations, medical expenses, personal
accident and baggage loss or damage as well as public liability.
Back of Beyond is aware that adventure tourism
has an element of risk. We have endeavoured to minimize these
risks as much as possible. You must agree to wear safety gear
as directed, e.g. helmets, lifejackets. You are required (and
agree) to follow the safety instructions of the guides at
all times and respect equipment, property and the rights of
others. Failure to do so may result in you being asked to
leave the tour. You will accept such a request without hesitation.
No refunds will be payable to any person who is asked to leave
any tour for whatever reason. However in the event of any
unforeseen circumstances, e.g. loss, damage, illness and accidents
in remote places or theft, we accept no responsibility and
will require you to sign a Liability Release Form before the
trip departs. You will be required to pay for any additional
expenses you incur during the tour.
The New Zealand High Country supports a fragile
ecosystem. Back of Beyond has taken measures to ensure that
our tours have minimal environmental impact. We ask you to
co-operate with us, to preserve the integrity of the land.
Back of Beyond requires you to disclose any
existing medical conditions that may affect the safety and
well being of yourself or others on the tour.
Any legal action taken against Back of Beyond or any member
of its staff must be through the New Zealand judicial system.
You agree that the laws of New Zealand will apply.
LIABILITY RELEASE
Back of Beyond requires that each of our customers read and
sign our liability release before starting any adventure.
Please read carefully as you will be asked to sign a document
to this effect on your arrival for your trip. If you have
questions please do not hesitate to ask.
- I am aware that taking part in this activity involves
certain inherent risks, and that Back of Beyond has no control
over this.
- I understand that equipment or mechanical failure is
an ever present risk when undertaking mountain bike tours.
- I will use all equipment in a safe and proper manner
and listen to all instructions and directions given.
- I hereby assume all risks, injury, claims losses, or
death and release Back of Beyond from all liability whatsoever.
- Despite these risks I wish to take part in the activity.
- I accept sole responsibility for my own safety and for
the above risks.
- I have read, understood and accept the above Terms of
Engagement, including this Liability Release.
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